40% of internet users would rather talk to a chatbot than a human agent. It happens because the chatbot’s algorithm allows getting an answer immediately, even during non-working hours. The…
Accordingly to the industry report IBISWorld, there are 2,285 CRM vendors in the US as of 2022, and at least 50 globally know CRM Software, such as Salesforce (for small…
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Traditionally, IT organizations increased their capabilities through internal employees and outside resources. The external resources were typically split between staff augmentation contractors and hired consulting teams. You might consider hiring…
Big Data is a buzzword that describes immense volumes of unstructured and structured data that can inundate a business daily. Big Data is a massive amount of data sets that…