AI chatbot for the website with its own personality and legend
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Client Background
JetSoftPro is a one-stop shop for software development, specializing in business automation, digitalization, and cutting-edge technologies such as AI. We’ve recently introduced a chatbot on our website to provide 24/7 assistance to our clients.
Business Challenge
With a high volume of customer inquiries, we aimed to optimize and enhance our support services using AI technology.
Our objective was to develop and deploy an AI-driven chatbot for our website, delivering personalized customer support.
Solution
Jetty Chatbot utilizes AI language models and machine learning algorithms to offer a personalized and intelligent customer support experience. We’ve endowed our chatbot with a distinct personality and a legend, resembling a smart robot named Jetty, working at JetSoftPro and capable of comprehending user queries and providing information about our company and services, assisting with job applications, and handling service requests.
In developing the website’s chatbot, we avoided scripted responses, allowing the machine learning algorithms to gather data from multiple sources to address new inquiries. Leveraging WordPress, the website’s platform, we seamlessly integrated the chatbot widget.
Value delivered by JetSoftPro
- Enhanced Customer Engagement and Consulting
- 24/7 Availability
- Cost Saving
- Representation of JetSoftPro's brand values
Project Details
Jetty ChatBot offers seamless integration with various third-party systems and platforms, including:
- CRM systems
- Social media channels
- Marketing automation tools
This adaptable chatbot solution suits businesses across various industries, from software development firms like JetSoftPro to e-commerce marketplaces.
