A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use cookies on our website for a number of purposes. They help us provide you with a good experience when you browse our website and allow us to improve our site. By continuing to browse our website, you are agreeing to our use of cookies.
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of the e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below.
First-party cookies
This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:
Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit;
Page Number – this cookie identifies the page you are on;
Session ID – this cookie identifies your website session;
Test – this cookie checks whether or not your browser supports cookies;
Order – this cookie ensures that your shopping basket works correctly.
Third-party cookies
Our website sets several types of third-party cookie, and we do not control the operation of any of them. The third-party cookies that may be set include:
Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view Google’s privacy policy here: www.google.com/policies/privacy/.
Bing Universal Event Tracking – we use Bing Universal Event Tracking to collect website usage data for traffic that comes from paid advertising on Bing. You can view Bing’s privacy policy here: https://privacy.microsoft.com/en-gb/privacystatement.
CallTrackingMetrics – We use CallTrackingMetrics to display a different phone number based on the visitors traffic source. You can view CallTrackingMetrics policy here: https://www.calltrackingmetrics.com/legal/cookies/ .
Digital Window (AWIN) – we use Digital Window’s tracking cookie to track the performance of our affiliate network. You can view Digital Window’s privacy policy here: https://www.awin.com/gb/legal/privacy-policy-gb.
Zendesk – this licence cookie enables our installation of Zendesk, making it possible for visitors to use the chat functionality on this site. It does not collect any personally identifiable information. You can view Zendesk’s privacy policy here: https://www.zendesk.com/company/privacy/.
Google Remarketing – we use Google’s Remarketing cookie to market products and services we think may be of interest to you. You may see our adverts on Google’s Display Advertising Network of partner websites and Google’s own search results pages. We aim to carefully select the products and services we remarket to you, and do so based on the pages you have visited on our website. To opt out of Google Remarketing, set your Google Ads Settings.
Google Tag Manager – we use Google Tag Manager to manage some of the cookies that we use on our websites. You can view Google’s privacy policy here: https://policies.google.com/privacy?hl=en&gl=ZZ.
Lead Forensics – we use Lead Forensics IP address tracking technology to identify businesses visiting our site and the pages that are being used. This helps us analyse data about web page traffic to develop and improve our website for business visitors. View Lead Forensics’s privacy and cookies policy here: https://www.leadforensics.com/privacy-and-cookies/
AB Tasty – we use AB Tasty cookies to run campaigns and to track user information. The cookies keep track of the variation a user has viewed and helps to serve the same variation to the user consistently, track goals completed by the user, and determine whether a user is part of a campaign. View AB Tasty’s cookie policy here and how to opt out here: https://www.abtasty.com/terms-of-use/
SharpSpring – we use SharpSpring to collect data about website usage. You can view SharpSpring’s cookie policy here: https://sharpspring.com/legal/sharpspring-cookie-policy/.
New Relic – we use New Relic to track performance of our website. You can view New Relic’s privacy policy here: https://newrelic.com/termsandconditions/privacy.
Facebook – we use a Facebook pixel to obtain information about the activities that users engage in while visiting our web pages. For information on Facebook’s privacy and cookie policy, visit https://www.facebook.com/policies/cookies/.
Pardot – we use Pardot to track visitor and prospect activities by setting cookies to remember preferences such as form fields. You can view Pardot’s policy here https://www.salesforce.com/company/privacy/.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Effective 1 Nov 2022
